Campaign Process Flow User Manual iCRM Campaigns End to End Flow checklist User Help Document. This guide will assist you to configure the campaign system End to End Process. 1. SendGrid Account Setup 2. API Key Configuration in iCRM 3. Image Gallery 4. SendGrid Template Configuration 5. Template Synchronization in iCRM 6. Contact List Management 7. Campaign Publish Process Related Resources Service Request Opportunities Accounts Customer Contacts