Order to Cash Process

For Order to cash process, we have to create sales order and complete sales order by using pick/pack process.

Select the sales module.

Once user select sales module image icon, the page will navigate to sales home screen:

In Sales home screen, select Orders tab in top widgets. The page will navigate to open orders screen.

Select “Create Order” tab in left navigation, the page will navigate to sales order creation screen:

In Order settings section fill the data below to create the sales order.

  • Select “store “from dropdown.
  • Select “Channel” from dropdown list box.
  • Enter order name
  • Select the account or contact name from the look up or enter it manually.
  • Click on update button to save the information in order settings.

Once user set up order setting section, we can able to add product into the cart.

  • Enter product id or name manually or select product from Vlook up find screen. System will display Total inventory (ATP & QOH) and Select Store (ATP and QOH) in create order screen.
  • Add required quantity in corresponding text box.
  • Enter the ship before date
  • The order comments can be mentioned
  • Click on “Add to order “ button to add product into the cart

Once customer add product into the cart, we can see added product in order items sections.

The price will be generated if the supplier has been associated with the product and the price amount has been specified.

We can able to update product price & quantity manually in order items sections by clicking “update “ button

Click on “Finalize order “button in create order screen to finalize order.

Once user hit finalize order button, the page will navigate to shipping and payment screen.

  • Select shipping address and shipping method from corresponding dropdown.
  • Select “payment method “
  • We have options to edit shipping address and create new shipping address in shipping & billing selection screen.
  • After selecting shipping address and billing address click on Review Order button

Once click on Finalize order button, the page will navigate to review order screen

In Review order screen, we have options to clear all items, return to order screen and create order by clicking corresponding buttons.

By Click on “Create order “order has been generated against customer with status as “Approved”

  • In View order screen, we can see inventory reservation details for item.
  • We have options to add or edit items to order by clicking edit or add items button.

STEP 2: Complete Sales Orders:

To complete sales order, we have 2 options:

  1. Quick ship Entire Order
  2. Pick and pack process

Quick ship Entire Order:

For quick ship complete enter corresponding tracking code in view order screen and click on quick ship entire order button to complete sales order:

Pick and pack process:

  • PICK – Pick the reserved sales orders items from inventory.
  • PACK – Pack the picked items.

For pick and pack process we need to navigate to shipping section

  • Navigate to “shipping “section
  • Click on create Pick list tab in left navigation menu bar in under shipping section. The page will navigate to create pick list screen:
  • We can see ready to pick details and click on create pick list button:

After selecting create pick list button, the system will displays available pick list in pick list detail screen:

Click on “move “button to move the items to bin location.

After picking item select status as “picked “and click on update button, then status will be changed as “picked” and item is ready to pack.

Pack Order

To pack items select “pack order “left navigation tab under shipping section or select the pack order button from the pick list screen.

Once the pack order button is selected the screen will be navigated to the below screen.

Enter order id in given text box and click on “pack order” button, the page will navigate to pack order screen

Click on pack button and enter the details and click on complete button:

Once pack the item the order will be completed automatically and invoice will be generated for particular sales order:

Invoice PDF:

Step 3 Financial GL Entries

Once order has been completed, we need to receive payment from customer for financial GL entries:

To receive payment go to financial module, select “Receivable” tab in top widgets.

It navigates to find sales invoice screen

Select “Make a payment” tab in left navigation menu bar under Payables, the page will navigate to receive a payment screen:

Enter party id manually or find from vlook up find screen and select continue button

Provide payment details and select receive payment

Apply the CUSTOMER payment to sales invoice,

To Apply Customer Payment to invoice click on apply button

Once customer payment is applied to invoices we can able to update or remove the payment applications which we applied for invoice by click on corresponding update and remove button.

After applying payment to invoices we need to receive payment for the invoices to customer by click on “Mark as Received” button

After receive we need to Confirm the Vendor Payment for vendor Invoice by click on “Mark as Confirmed” button

After confirmed, the payment is applied to invoices and status will be changed as “confirmed”.

To view GL entries for sales order, go to reports sections in financial module:

Select account activities details link in report section, the page will redirect to account activity detail screen:

Enter party id and click on find button, we can see the GL entries for sales order.